Plain English:

The celebrated Chinese philosopher known as Confucius once declared that, "Clever talk & a pretentious manner are seldom compatible with the benevolent" and we believe that he was quite right!

Whilst Akumenta do recognise that a more 'formal language' does sometimes have its rightful place within industry and commerce, it does however seem that the 'I.T Industry' in particular has needlessly cultivated an entirely new and overly ambiguous language all of its very own. It's an exasperating fact that such language is often regularly employed in order to confuse, cover up shortcomings and also justify unwarranted high prices...

Which is why Akumenta are proud to promote the use of clear, friendly plain English, without the unnecessary use of 'spin', 'jargon', 'buzzwords', 'double-talk, 'hard sell' sales tactics, or any other kind of irritating nonsense!

We feel sure that you will find our honest and friendly approach quite refreshing...

If you do still crave a quick dose of hazardously concentrated jargon then try our very own [Jargon Generator!]

Spam:

Spam is the name given to unsolicited and unwanted messages sent to your email address. In other words - electronic junk mail.

You can be assured that Akumenta has never, and will never utilise Spam, (unsolicited email), of any kind for any purpose.

Some tips on Spam:

We all receive Spam (unsolicited email) and we all know how irritating it is. Despite it now being ILLEGAL to send Spam, According to British Telecom, around 80 per cent of emails sent over the internet, equivalent to 6.5 billion emails a day, are spam.

Above all, NO reputable or legitimate company would ever even consider sending Spam

By that measure, any company that DOES send you an email without your direct permission, or without your clear invitation, (no matter how 'official' or genuine it may appear), is quite publicly, and truly unashamedly demonstrating their own complete lack of ethics, professionalism and respect for the law.

One simple rule: Never respond to spam!!!

Never respond to spam for any reason, even if it looks truly genuine, (not even to ask them to stop spamming you!). Just remember, if they REALLY were respectable, legitimate or trustworthy then they simply would not have spammed you in the first place...

 

Absolute Confidentiality / Privacy:

Above all Akumenta understands and values the need for absolute client confidentiality and data privacy. Accordingly Akumenta will never sell, discuss or pass on any kind of sensitive personal, private or commercial information.

Storage of 3rd party data: Akumenta are often entrusted with sensitive information / data in order to carry out certain tasks. Accordingly, Akumenta do not store 3rd party data for any prolonged period of time. Where appropriate, once any information has been utilised in order to perform a particular task, this information is then promptly destroyed (rather than remaining stored in any form).

Hosting Services:

Akumenta pledge to provide fast, solid reliable hosting without hindrance.

However, from time to time maintenance may be required in response to planned (or even unplanned) events, or circumstances beyond our control. This may in turn lead to a temporary reduction or pause in hosting and possibly other related services. In such an event, Akumenta will not be held liable, in any form, for any issues, or losses, arising either directly or indirectly from any such service outages.

Hosting Content & Usage:

Akumenta reserves the right to refuse the hosting of, and the right to remove, anything deemed to be plagiarist, libellous, inflammatory, unlawful, or under any kind of dispute.

Likewise, Akumenta will not be liable if found to be unintentionally hosting anything that may be deemed to be to be plagiarist, libellous, inflammatory, unlawful, or under any kind of dispute.

Any attempt to use Akumenta's hosting or email facilities for deliberately malevolent proposes, such as hacking, the deployment of malware, spyware, viruses, bot attacks or the deployment of SPAM, will result in immediate termination of the associated account with no refunds being given.

Hosting Payments:

To reduce paperwork and bank charges Akumenta reserve the right to charge for Web Hosting in advance, for fixed 12 month periods. Once a hosting period is underway no refunds will be given under any circumstances.

Payment: Requested payments MUST be received in good time before the associated hosting plan renewal date. With this in mind, payment requests will be sent out approximately 38 days before this date.

Overdue payments: Late or bounced payments may result in the restriction / suspension, or in extreme cases, the permanent termination of the associated hosting account. If for any reason, a hosting plan is suspended / withdrawn by Akumenta, or cancelled by request of a client, any overdue invoices / payments will STILL be due and no refunds will be given. Akumenta also reserve the right to levy reasonable interest against unreasonably overdue payments.

Cancellation: Notice of any hosting service cancellation MUST be received by Akumenta in writing at least SEVEN WORKING DAYS before that hosting terms pending automatic renewal date. Please note that a full years hosting fee will STILL be due if that years hosting is cancelled outside of this reasonable minimum period, or if the automatic renewal date has already been reached / elapsed.

The above conditions are applicable to all Web hosting, e-mail and domain name hosting services.

Housekeeping / Content Update services:

Akumenta will provide fairly flexible and generous content management / housekeeping services alongside Web Hosting services wherever agreed.

Akumenta's housekeeping services are liberally accommodating; However please note that this inclusive service does not apply to 'extra features or additional site development' or anything that may constitute significant redesign work or programming.

Whilst Akumenta will always aim to accommodate all customers requests, we do however reserve the right to review and amend any housekeeping agreement at any time where 'overuse', 'misuse' or 'exploitation' of this service is observed.

Bandwidth:

Akumenta provide unlimited bandwidth for all hosted Websites. However, as with most service providers, Akumenta reserve the right to bring into force what is know as a 'fair usage policy' in extreme cases of bandwidth consumption. This simply means that any site found to be using an extraordinarily high amount of bandwidth may incur extra hosting fee's accordingly.

Data:

Akumenta take immense care to safeguard all clients data in all circumstances.

However Akumenta will not be held financially liable in any form, for any loss, alteration or corruption of any data under any circumstances. This includes, (though not exclusively) any data hosted, stored, sent or received by Akumenta, or any data situated on a clients computer, server, network, mainframe, storage or processing device of any form.

E-Commerce:

Akumenta provide first rate, tailor made, secure and reliable online commerce facilities, however Akumenta will not be held financially liable for any issues or losses of any kind arising from any form of error, omission or system failure.

Copyright:

This entire site and it's contents remain © Copyright 2005 - 2008 Akumenta, and respective individual authors. Please respect our copyright. We will vigorously pursue any breach of Copyright.

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